Knowledgebase : Unified Communications > SmartNode
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The DHCP client options, supported in SmartWare are:
DHCP Option
Name
Description
1
Subnet Mask
Specifies the clients subnet mask
3
Router
Specifies a list of routers for the clients subnet
6
Domain Name Se...
SN46XX SIP to ISDN Trunk Gateway configuration without SIP
registration. The ISDN PSTN may be connected to Port BRI 0/0 to 0/X.
Copy the content below this introduction and save it to a text file
for future upload to the SmartNode.
#---------------------...
Firmware file for use in redboot mode. NOT for SN45x2
The reason why the ACK for the 200 Ok from the SmartNode in some cases
is not accepted, is due to an invalid branch ID in the via header.
Based on the description in RFC 3261, the branch ID for a 2xx
response has to be different than in the former messag...
If you want route a multicast stream, you need to configure this on
the ethernet interfaces.
There are two commands, one for the sending interface (to the
clients) and the other for the receiving interface (eg. from the WAN).
interface IF_IP_WAN
ipadd...
When incoming ISDN calls does not have a called party number but the
A1 flag (sending complete) set, some config parameters are required
which are not used every day, to do some number mapings.
Following you will find a sample configuration for bri devi...
In case of using a routing table with conflicting entries, the error
NO MATCHING ENTRY (INCOMPLETE ENTRIES PRESENT) appears. This can
happen when the route entries are as follows and the number 123 was
dialed.
routing-table called-e164 OUT
route 1234...
In order to send a call over the SIP protocol you need to have the
whole number complete as SIP does not support the so called
"overlap-dialing" (dial digit by digit).
ISDN telephones can send the number already "en-bloc" (if you dial
first an lift the h...
If the SIP-server sends back "400 From_tag is required" most likely
the problem are missing "<>" - brackets around the FROM - header.
By default SmartNode does not use those brackets and the FROM-header
looks like this:
FROM: SIP:123@A.B.C.D:5060;TAG=...
You may configure call load balancing between multiple interfaces
using a service distribution group. It works not only for ISDN but
also for mixed voip-isdn and only voip networks.
Attend the following two points:
- The load balancing is working only f...
Unfortunately at this time there is no way to change the RTP Payload
type when using the named 'transparent-cisco' codec. Because Cisco
deviates from the excepted standard protocol the Smartnode has a
second Codec for communication specifically with Cisco...
G.729 is defined in a standard with two Annexes.
G.729 is the original 8kb/s CS-ACELP Codec
Annex A defines a reduced complexity Codec>br> Annex B defines the
silence suppression scheme for G.729
All versions are supported by the SmartNode family. The...
The required bandwdidth depends on various factors such as:
- Codec
- Codec samle length
- Protocol stack (IP, PPP, Frame-Relay, etc.)
- Tranmission Network (DSL, ATM, etc.)
- Echo Cancellation
As a general rule of thumb the bandwdith for one call ...
ISDN LAYER 1 STATES
ISDN-PORT NETWORK MODE (NT1):
State G1 = NT1 DEACTIVATED
State G2 = NT1 PENDING ACTIVATION
State G3 = NT1 ACTIVATED AND WORKING
State G4 = DEACTIVATION REQUEST RECEIVED
ISDN-PORT USER MODE (TE)
State F1 = TE INACTIVE, NO PO...
DHCP Option
Name
Description
1
Subnet Mask
Specifies the clients subnet mask
3
Router
Specifies a list of routers for the clients subnet
6
Domain Name Server
Specifies a list of Doman Name servers
12
Host Name
Specifi...
A forgotten password can only resettet by booting with the factory
configuration. The current configuration will be lost !
* Connect to the SmartNode using the console cable.
* Cycle the power
* At the prompt "Press ^C to abort boot script, press e...
Press the reset button until the "Run LED" starts to blink then
release the reset button.
This will restart the unit with the factory configuration.
In the context cs the command 'no shutdown' causes the routing tables
to be re-loaded and errors to be printed to the telnet/console (if
command 'debug session-router' entered before).
FUNCTION/APPLICATION PROTOCOL
SOURCE PORT
DESTINATION PORT
TRANSPORT PORT
H.323 - H.225 call setup (default)
any
1720
tcp
Audio data streams (RTP)
6000-9999
6000-9999
udp
H.323 - Gatekeeper RAS (default)
any
...
It is possible to configure multiple SIP gateways on a SmartNode and
register them with individual settings to different SIP Servers
(multiple domain support). With H.323 only ONE gateway can be
configured. The SmartNode can register with a single Gateke...
DynDNS.org removes dynamic entries if it is not refreshed or changed
after 35 days. Some ISP's i.e., Comcast only changes the IP address
about every 3 months. According to dyndns.org the "Static DNS" service
should be used in such cases. The "static" ser...
If the command entered happens to be a default value (e.g. sntp-client
poll-interval 60) the command is not displayed in the running-config
but nevertheless active. This means that only commands and values
other than defaults are displayed in the running-...
SmartNodes offer a local console interface which can be connected to a
separate device, for example analog modem. In this way the SmartNode
can be managed through a dial-up connection if the IP Network is down
or the SmarNode is mis-configured.
The command 'show port ethernet' shows the current Ethernet
configuration along with the MAC addresses
Using a cable with an RJ11 plug, can in some cases cause the G.SHDSL
line to not come up.
The solution for this case would be to terminate the cable with a
larger end (RJ45), which will fit better in the G.SHDSL interface
card.
Be sure the middle 2 pi...
ISDN P-P (point to point):
Are there a lot of log entries within some seconds, like
LOGINFO : Link down on interface ISDN 0 2
LOGINFO : Link down on interface bri 0 0 2
LOGINFO : Link up on interface ISDN 0 2
LOGINFO : Link up on interface bri 0 0 2...
Country and provider specified ADSL settings
TLD
Country
Provider
ATM Protocol
VPI
VCI
ar,
Argentina
Arnet
PPPoE
0
33
ar,
Argentina
Speedy
PPPoE
8
35
at,
Austria
?
PPPoA
8
48
...
It depends on the model. SmartNode 4634 and 4638 can be software
configured to provide line power to terminals. Smart-DTA always
provides line power. All other SmartNodes don't provide line power.
However, they do forward line power received on the TE por...
It depends on the model. SmartNode 4634 and 4638 can be software
configured to provide line power to terminals. Smart-DTA always
provides line power. All other SmartNodes don't provide line power.
However, they do forward line power received on the TE por...
The ISDN BRI interface is a User-Network Interface (UNI). It has an
asymmetric behavior. The two sides are denominated by NT and TE. TE
ports Are found on ISDN Terminals (ISDN phones or PBX trunk ports) NT
ports Are found on the NT (Network Termination) b...
Some PC-Card Ethernet interfaces do not provide enough voltage to be
recognised as a proper Ethernet signal by the SmartNode network
interface. We recommend to connect the Laptop to the SmartNode using
straight cables via Ethernet hubs or switches.
Analog faxes wait for a dial tone prior to send the called party
number. Despite this the terminal adapter sends a setup message when
hooking off the phone receiver (without called party number
information element). If the routing tables of the SmartNode ...
When connecting a BRI SmartNode to a PBX trunk line I have bit-slips
and problems with fax connections. How to solve this synchronization
problem?
In installations where a PBX is connected to the PSTN and to a
SmartNode ISDN VoIP Gateway at the same ti...
In analog telephony there are two common types of interfaces: FXS and
FXO. FXS stands for "Foreign eXchange Subscriber" interface is used to
connect subscriber equipment such as telephones, modems and Fax
machines. FXO stands for "Foreign eXchange Office"...
Yes, even twice since the PLDs must be reprogrammed before parsing the
CLI file.
When a licence key is issued several times the resulting cipher key is
different. However both keys will work and enable the same feature.
If SmartNode routes a call to a SIP-Proxy it sends in the SIP
FROM-field the calling-party number. Either this calling-party number
is provided from the connected telephone/PBX or it will be set as
"anonymous" if not available.
This FROM-field is used b...
For all intents and purposes a maximum number of 100 "SIP users" can
be supported on a SmartNode
Below you may find an example of a SmartNode CDR stream recorded in a
RADIUS server.
Wed Dec 20 09:03:17 2006
Acct-Status-Type = Start
Acct-Session-Id = "SIP_PROXY.in-050505"
Called-Station-Id = "0041319852525"
Calling-Station-Id = "0041319852555"
...
ENCRYPTED CONFIGURATION DOWNLOAD
- An external encryption tool on the PC is used to encrypt the
configuration file:
enctool encrypt []
- The encrypted confiugration file can then be downloaded with TFTP
tr...
For the units SN4660/70 and SN4970/80/90 the following procedure
applies, to recover from bootloader mode. --> U-Boot Article
[http://www.patton.com/support/kb_art.asp?art=301]
-------------------------
If a firmware update fails, or the rese...
Some firewalls may reset a session when it takes too much time to
complete. On low speed links the software download via TFTP may indeed
take a long time and thus the firewall on the link may prematurely
reset the session.
CONFIGURATION DESCRIPTION
SNTP configuration recomendation for Australia. This configuration
uses a combination of one DNS name in Australia and one IP address in
Australia. DNS server must work work for DNS to be resolved. SNTP
should continue to work ...
CONFIGURATION DESCRIPTION SNTP configuration recomendation for Europe.
This configuration uses a combination of one DNS name in Europe and
one IP address in Europe. DNS server must work work for DNS to be
resolved. SNTP should continue to work if DNS brea...
CONFIGURATION DESCRIPTION SNTP configuration recomendation for Russia.
This configuration uses a combination of one DNS name in Russia and
one IP address in Russia. DNS server must work work for DNS to be
resolved. SNTP should continue to work if DNS brea...
CONFIGURATION DESCRIPTION SNTP configuration recomendation for South
Africa. This configuration uses a combination of one DNS name in
Africa and one IP address in Africa. DNS server must work work for DNS
to be resolved. SNTP should continue to work if DN...
CONFIGURATION DESCRIPTION SNTP configuration recomendation for South
America. This configuration uses a combination of one DNS name in
South America and one IP address in South America. DNS server must
work work for DNS to be resolved. SNTP should continu...
CONFIGURATION DESCRIPTION SNTP configuration recomendation for USA.
This configuration uses a combination of one DNS name in the USA and
one IP address in USA. DNS server must work work for DNS to be
resolved. SNTP should continue to work if DNS breaks or...
The command sequence below defines a VPN Tunnel that uses AES-128 to
route traffic from Side #1 (192.168.1.0) to Side #2 (192.168.2.0).
NOTE:
-You must replace ‹X.X.X.X› in the template with the IP address
for Side #2.
-You must replace ‹MySharedKey...
CONFIGURATION DESCRIPTION
The command sequence below defines a VPN Tunnel that uses DES to route
traffic from Side #1 (192.168.1.0) to Side #2 (192.168.2.0).
NOTE: You must replace X.X.X.X in the template with the IP address for
Side #2.
NOTE: You mus...
CONFIGURATION DESCRIPTION The command sequence below defines a VPN
Tunnel that uses DES to route traffic from Side #2 (192.168.2.0) to
Side #1 (192.168.1.0).
NOTE: You must replace X.X.X.X in the template with the IP address for
Side #1.
NOTE: You must ...
SN4XXX/SN54XX SERIES: SUPPORTED NUMBER OF CALLS
DEFINITIONS:
SIP Leg A SIP Leg covers a SIP Signalling connection between two
devices
SIP Session A SIP Session covers a back-to-back call through the ESBR
/ SmartNode using two SIP legs
Voice Channel D...
For all units other than SN4660/70 or SN4970/80/90, the following
procedure applies. --> Redboot Article
[http://www.patton.com/support/kb_art.asp?art=158]
-------------------------
If a firmware update fails the SmartNode will enter the u-boot m...
If a firmware update fails the SmartNode will enter the u-boot mode.
Connect a computer to the console interface and restart the SmartNode.
You will see the Prompt "=>".
HOW TO FORCE THE SMARTNODE ENTERING THE BOOTLOADER/U-BOOT MODE
While connected wit...
CONFIGURATION DESCRIPTION
This example includes a basic configuration for the SmartNode
SN411X/FXS to be used as an FXS gateway in combination with a Cisco
Call Manager. The configuration contains variables in brackets <>.
Please Replace the variables i...
Low bitrate codecs supported on Smartware are
G723 and G729
On some of the SmartNodes, only one low bitrate codec is supported at
the time, systemwide.
There the following setting is required to make the G729 codec work.
system
ic voice 0
low-bit...
Gateways regulate traffic between two dissimilar networks. In the case
of the SmartNodes, this means from Analog-IP (SIP) or ISDN-IP (SIP).
These devices will only need to have one Ethernet port as they will
not be doing any IP routing.
Gateway/Routers ...
To configure a SmartWare SmartNode FXS Gateway within 3CX, please
visit the link below.
http://www.3cx.com/blog/voip-howto/patton-fxs-gateway-at/
To configure a Trinity SmartNode FXS Gateway within 3CX, please visit
the link below.
https://www.patton...
CONFIGURATION DESCRIPTION
This example includes a basic configuration for the SmartNode
SN4118/JS to be used as a FXS gateway in combination with two Cisco
Call Manager. The configuration contains variables in brackets <>.
Please Replace the variables i...
This sets up your SN5300 as an Internet Access Router with a fix or
DHCP WAN address, NAT, DHCP Server and static port forwarding.
The WEB Wizard file can be downloaded from the following LINK
[http://support.patton.com/index.php?/Knowledgebase/Article/...
CONFIGURATION DESCRIPTION
The command sequence below enables SmartNode to provide the Austria
450Hz style tone set for dial-tones and call-progress tones.
COMMAND SEQUENCE TO COPY, EDIT AND PASTE
profile call-progress-tone AUT450_Dialtone
play 5000...
To fixed the issue of having the inbound traffic come from digits that
could be routed instead of anonymous on the SIP header information.
IP Office platform:
Select the "SIP line" and click on "SIP URI" tab then change the
following as shown in the diag...
You might have read in the press that there are SmartNode models
featuring a "high precision" clock. These are variations of existing
SmartNodes and are sold as model codes 4971/81/91, 4635 and 4639 based
on Smartware and with the "HP" attribute in the mo...
Patton SmartNodes have a very complex digit manipulation engine that
is highly configurable for most parameters within a call setup.
MAPPING TABLE:
* Selects the best matching entry
* Sets/Changes the value of the defined Information Element
* M...
The following Cellular Modems have been tested and drivers added to
the Trinity Operating System:
When installing your Virtual SmartNode using VMWare ESXi, you may
receive the following error messages:
This is because the 'VIRTUAL DISK TYPE' has to be set to 'IDE' and
not 'SCSI' during the initial configuration.
You may need to recreate the VM in ...
From u-boot mode a firmware upgrade or firmware recovery, is done as
per the following instructions.
-------------------------
This article is valid for the following devices:
Atlas large
SN4970A
SN4980A
SN4990A
SN5481
SN5491
ATLAS SMALL
SN4970
SN498...
The following Wizards are used for connecting a SmartNode Trinity
device to Zoom Phone service.
PATTON CLOUD WIZARD TEMPLATES:
ZOOM FXS Wizard
[https://support.patton.com/staff/index.php?/Knowledgebase/ViewKnowledgebase/GetAttachment/496/9240618]
ZOOM FX...
Configure Patton SmartNodes with 3CX v20
(FXO and PRI)
Step 1: Create a “VoIP Gateway trunk” on 3CX
* From the Admin panel, click on“VOICE & CHAT” and then
on “ADD GATEWAY”.
* Specify a name.
* Enter the gateway’s “MAIN TRUNK NUMBER”.
* I...
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