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Knowledgebase : Unified Communications > SmartNode > Trinity-VoIP
   

THIS FAQ SHOWS WHICH INFORMATION ARE NEEDED TO PROVIDE YOU THE MOST EFFICIENT SUPPORT. 1. NETWORK TOPOLOGY / ENVIRONMENT Explain how the product is being used and what it is connected to in terms of PSTN circuits, PBXs and ITSPs. If you have a compl...
This Trinity Config WEB Wizard helps you setting up your SmartNode SN4970 / SN4971 running Trinity SW. Just download the below .xml file and import it in to your SmartNode, using the "Wizard Config" import function located under "System" in the SmartNode...
Whenever you are experiencing connectivity issue on the e1t1/ethernet a great tool to test if the ports are working fine would be the loopback cable. A loopback cable redirects the output back into itself. This effectively gives the network interface th...
The following article is a comparison of the debugging commands found in the Patton SmartNode VoIP Gateway products. Patton SmartNode's have been running SmartWare since conception but Patton recently developed and released a newer software platform calle...
PATTON TRINITY SMARTNODES have been successfully tested and hereby reaches the certification level CERTIFIED within the Swyx Technology Partner Programme (TPP). This KB article describes all mandatory configuration steps that need to be performed to assur...
Below are the default RTP port ranges in the Patton SmartNodes and how to configure them per software platform.   SmartNodes running SmartWare: RTP-PORT-RANGE 4864 5375 Configuration: 10.10.50.17>enable 10.10.50.17#configure 10.10.50.17(cfg)#con...
Certain carriers require that the Numbering Plan and Type of Number, sent in the ISDN SETUP message, be National/isdn-telephony (ISDNTelephony e.163,4). Unless configured otherwise, the SmartNode will send this as UNKNOWN/UNKNOWN. SETUP (DSS1 User) [040...
The following post on the Patton blog introduces and summarizes the policy routing feature of Trinity. https://blog.patton.com/index.php/2017/08/02/policy-routing-on-smartnodes/
The system banner is displayed on all systems that connect to your Patton device via Telnet, SSH, or a serial connection. It appears at login and is useful for sending messages that affect administrators and operators, such as scheduled maintenance or sys...
Patton SmartNode gateways running SmartWare can easily be configured and provisioned from within the 3CX Phone System.  Just select the model from the drop-down and fill in the necessary parameters, load it in the SmartNode and you are ready to start maki...
Patton SmartNodes have a very complex digit manipulation engine that is highly configurable for most parameters within a call setup.   MAPPING TABLE: * Selects the best matching entry * Sets/Changes the value of the defined Information Element * M...
With the following configuration snippet the SmartNode will wait 12 seconds* and change the called party number if nothing was dialed. First the call has to be routed to the RT_HOTLINE table. There the timeout will wait  by default 12 seconds and route t...
The following Cellular Modems have been tested and drivers added to the Trinity Operating System:
These steps will help with the recovery of a device that is caught up in an endless boot due to a crash on the unit firmware/image, our Trinity devices have dual image capabilities which can help with the recovering unit without console ports. Follow th...
When installing your Virtual SmartNode using VMWare ESXi, you may receive the following error messages: This is because the 'VIRTUAL DISK TYPE' has to be set to 'IDE' and not 'SCSI' during the initial configuration.   You may need to recreate the VM in ...
From u-boot mode a firmware upgrade or firmware recovery, is done as per the following instructions. ------------------------- This article is valid for the following devices: Atlas large SN4970A SN4980A SN4990A SN5481 SN5491 ATLAS SMALL SN4970 SN498...
The following Wizards are used for connecting a SmartNode Trinity device to Zoom Phone service. PATTON CLOUD WIZARD TEMPLATES: ZOOM FXS Wizard [https://support.patton.com/staff/index.php?/Knowledgebase/ViewKnowledgebase/GetAttachment/496/9240618] ZOOM FX...