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Using Syslog to troubleshoot SmartLinks
Posted by Elena Brambilla, Last modified by Dan Smith on 03 January 2018 11:02 AM

The SmartLink supports syslog for simple troubleshooting.

To enable syslog logging, look under the GUI "System" menu, then select "Configuration".

Set "Enable Syslog" to "yes" and put the IP address of your Syslog server in the "Syslog Server" field. For additional troubleshooting, you can also set "Enable Debug" to "yes", set "Debug Server" to the IP address of your Syslog server, and set the "Debug Connection Port" to 514. Click "Save" and then "System/Reload", "Reset".

If you are not familiar with Syslog, an easy to use freeware Syslog package is provided by Kiwi. See http://www.kiwisyslog.com. If Syslog doesn't give you enough information, we suggest you use hub or mirror a port on your Ethernet switch and use Wireshark. Wireshark will show you everything!

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