RSS Feed
Knowledgebase : Unified Communications

The DHCP client options, supported in SmartWare are: DHCP Option Name Description 1 Subnet Mask Specifies the clients subnet mask 3 Router Specifies a list of routers for the clients subnet 6 Domain Name Se...
SN46XX SIP to ISDN Trunk Gateway configuration without SIP registration. The ISDN PSTN may be connected to Port BRI 0/0 to 0/X. Copy the content below this introduction and save it to a text file for future upload to the SmartNode. #---------------------...
Firmware file for use in redboot mode. NOT for SN45x2
The reason why the ACK for the 200 Ok from the SmartNode in some cases is not accepted, is due to an invalid branch ID in the via header. Based on the description in RFC 3261, the branch ID for a 2xx response has to be different than in the former messag...
ISDN LAYER 1 STATES ISDN-PORT NETWORK MODE (NT1): State G1 = NT1 DEACTIVATED State G2 = NT1 PENDING ACTIVATION State G3 = NT1 ACTIVATED AND WORKING State G4 = DEACTIVATION REQUEST RECEIVED ISDN-PORT USER MODE (TE) State F1 = TE INACTIVE, NO POW...
The command sequence below defines a VPN Tunnel that uses AES-128 to route traffic from Side #1 (192.168.1.0) to Side #2 (192.168.2.0). NOTE: -You must replace ‹X.X.X.X› in the template with the IP address for Side #2. -You must replace ‹MySharedKey...
CONFIGURATION DESCRIPTION The command sequence below defines a VPN Tunnel that uses DES to route traffic from Side #1 (192.168.1.0) to Side #2 (192.168.2.0). NOTE: You must replace X.X.X.X in the template with the IP address for Side #2. NOTE: You mus...
CONFIGURATION DESCRIPTION The command sequence below defines a VPN Tunnel that uses DES to route traffic from Side #2 (192.168.2.0) to Side #1 (192.168.1.0). NOTE: You must replace X.X.X.X in the template with the IP address for Side #1. NOTE: You must ...
In some cases SIP calls are disconnected after 32 seconds. This happens when the SmartNode involved is B side of the connection. Looking at a debug log of such a call, it can be seen that several 200 OK and ACK messages are sent back and forth. This is ...
FXS GATEWAY IN COMBINATION WITH ASTERISK This template can be used to register a fxs gateway with at Asterisk PBX.
If a firmware update fails the SmartNode will enter the u-boot mode. Connect a computer to the console interface and restart the SmartNode. You will see the Prompt "=>". HOW TO FORCE THE SMARTNODE ENTERING THE BOOTLOADER/U-BOOT MODE While connected wit...
CONFIGURATION DESCRIPTION This example includes a basic configuration for the SmartNode SN411X/FXS to be used as an FXS gateway in combination with a Cisco Call Manager. The configuration contains variables in brackets <>. Please Replace the variables i...
Low bitrate codecs supported on Smartware are G723 and G729 On some of the SmartNodes, only one low bitrate codec is supported at the time, systemwide. There the following setting is required to make the G729 codec work. system ic voice 0 low-bit...
Gateways regulate traffic between two dissimilar networks. In the case of the SmartNodes, this means from Analog-IP (SIP) or ISDN-IP (SIP). These devices will only need to have one Ethernet port as they will not be doing any IP routing. Gateway/Routers ...
To configure a SmartWare SmartNode FXS Gateway within 3CX, please visit the link below.  http://www.3cx.com/blog/voip-howto/patton-fxs-gateway-at/ To configure a Trinity SmartNode FXS Gateway within 3CX, please visit the link below. https://www.patton...
When your SmartNode is connected to a public network, it must be properly configured in order to prevent it from unwanted attacks. First of all make sure an ACL is configured and enabled in the corresponding IP interface. In the ACL make sure that only ...
Changes made to the configuration of the SmartMedia units are stored on the OAM&P Configuration and Logging database. In order for changes to be used by the system, they must first be activated. This is done at the system level and accessed from the Navig...
Now you will need to create a new line interface for your ISDN-SIP Gateway system. Line interface is a generic term for TDM physical interfaces. SmartMedia supports 3 types of physical interfaces: * T1/E1/J1 interfaces * DS3 interfaces * SONET/SDH...
Now, you must create a new line service, for your line interface. A line service defines the payload type of a line interface or another line service. The line service chain stops when it reach the E1/J1/T1 line service. The E1/J1/T1 line services are a...
The maximum size of the GTT Table is 100 Records.
Yes, it is possible to configure different DPCs for SS7 signaling and for voice traffic Step 1: Create different MTP3 Point Code for signaling and for voice Traffic Click Point Codes in the navigation panel Click Create New Point Code Configure th...
CONFIGURATION DESCRIPTION This example includes a basic configuration for the SmartNode SN4118/JS to be used as a FXS gateway in combination with two Cisco Call Manager. The configuration contains variables in brackets <>. Please Replace the variables i...
CONFIGURATION DESCRIPTION The command sequence below enables SmartNode to provide the Austria 450Hz style tone set for dial-tones and call-progress tones. COMMAND SEQUENCE TO COPY, EDIT AND PASTE profile call-progress-tone AUT450_Dialtone play 5000...
ROUTE RETRY ALGORITHM Route Retry feature is applied when more than one matching route is returned by the active routing script. Algorithm works in the following way: * outgoing call will be made based on the first matching route * if call fails wh...
The SN10100 and SN10200 RJ45 E1 port has to be wired as the following:
Please follow the diagram step by step.  STEP 1>>enable recording STEP 2>>>retrieve recorded files Select Call Trace under Maintenance. STEP 3>>> Select which recording you would like to analyze or download. Step 4>>>>
Patton SmartNodes have a very complex digit manipulation engine that is highly configurable for most parameters within a call setup.   MAPPING TABLE: * Selects the best matching entry * Sets/Changes the value of the defined Information Element * M...
When installing your Virtual SmartNode using VMWare ESXi, you may receive the following error messages: This is because the 'VIRTUAL DISK TYPE' has to be set to 'IDE' and not 'SCSI' during the initial configuration.   You may need to recreate the VM in ...
The following Wizards are used for connecting a SmartNode Trinity device to Zoom Phone service. PATTON CLOUD WIZARD TEMPLATES: ZOOM FXS Wizard [https://support.patton.com/staff/index.php?/Knowledgebase/ViewKnowledgebase/GetAttachment/496/9240618] ZOOM FX...