How can I reset a forgotten password on SN4xxx series ?
Posted by Elena Brambilla, Last modified by Daniel Lizaola on 12 December 2017 04:58 PM
A forgotten password can only resettet by booting with the factory configuration. The current configuration will be lost !

  1. Connect to the SmartNode using the console cable.
  2. Cycle the power
  3. At the prompt "Press ^C to abort boot script, press enter to start immediately" press ctrl and c.
  4. Type in the command 'fis load'
  5. Type in the command 'go -s factory-config'
Now you can login with the username 'administrator' and an empty password.
Note: You can load every other configuration which is stored in the nvram of the SmartNode. Replace the 'factory-config' with the configuration which you want to load.

This will only work for code dated 11/30/05 or later
If you are having problems, and cannot upgrade to the 11/30/05 code or later, please contact support@patton.com for assistance.
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