Knowledgebase: Unified Communications
VMWare ESXi and vSN - 'FAILED TO OPEN DEVICE' error message
Posted by Danny Staub, Last modified by Danny Staub on 14 August 2019 09:26 AM
When installing your Virtual SmartNode using VMWare ESXi, you may receive the following error messages:

This is because the 'Virtual Disk Type' has to be set to 'IDE' and not 'SCSI' during the initial configuration.  

You may need to recreate the VM in order to make this change but once you do, it should boot as normal.
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Comments (1)
Marc Aeberhard
13 August 2019 03:00 AM
to which hypervisor(s) this applies to?
Is this something you suggest be added to the manual?
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