RSS Feed
Knowledgebase : Patton Cloud > FAQs
How are the number of managed devices counted and what does this mean for registered devices and redirect? ANSWER: The number of "connected" devices is controlled and limited on the Cloud. Connected devices appear with a green "online" status in the devi...
Can I connect SmartWare devices to the Patton Cloud? ANSWER: SmartWare and the SmartNode devices running SmartWare do not support the security and encryption capabilities required for the Cloud connection. Therefore SmartWare based SmartNodes cannot be c...
Which Patton products/devices are compatible with the Patton Cloud? ANSWER: All* Patton products running the required Trinity software release can connect to the Patton Cloud.  The required release is listed in the connection instructions on the Cloud.
How can I select which device I want to manage in the Cloud? For example, 20 SmartNodes but I only want to manage 5 with a Basic Cloud Service Plan.  how can I define which 5 devices get managed? ANSWER: Instructions on how to connect a device to the C...