What happens if the software upgrade on a SmartNode fails? - Powered by Kayako Help Desk Software

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What happens if the software upgrade on a SmartNode fails? Posted by Elena Brambilla, Last modified by Daniel Lizaola on 22 November 2017 03:59 PM
Each SmartNode is equipped with a bootloader application. If an upgrade fails and no valid firmware is available on the system the SmartNode will start in this bootloader mode. The bootloader will allow you to install a new firmware. Please refer to the user documentation on how to operate in bootloader mode. Note that the bootloader can not be replaced.
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