Sorry - either this article does not exist or you haven't been given permission to view it.
RSS Feed
Knowledgebase

Here are successful debug capture on all of our SmartNode interfaces to SIP on SmartWare, Trinity and SmartMedia.  1.  FXS TO SIP (TRINITY AND SMARTWARE) Trinity - FXS to SIP Debug Log [http://patton.com/files/support/4Yoel/Debug/FXS-to-SIP-Trinity.txt...
Trinity OS makes the TDR functionality provided by the SHDSL chipset used in many Patton Electronics devices available for use. TDR can be used for SELT tests to determine cable properties such as length, type, opens, shorts, and bridge taps. See the Trin...
With the following configuration snippet the SmartNode will wait 12 seconds* and change the called party number if nothing was dialed. First the call has to be routed to the RT_HOTLINE table. There the timeout will wait  by default 12 seconds and route t...
The following Cellular Modems have been tested and drivers added to the Trinity Operating System:
These steps will help with the recovery of a device that is caught up in an endless boot due to a crash on the unit firmware/image, our Trinity devices have dual image capabilities which can help with the recovering unit without console ports. Follow th...
To connect the SmartNode, using at least software version 3.14.2 needs the following configuration to connect to the Deutsche Telekom SIP Trunk. You also need to send the numbers in international format, starting with a plus. location-service LS-TELKOM ...
How are the number of managed devices counted and what does this mean for registered devices and redirect? ANSWER: The number of "connected" devices is controlled and limited on the Cloud. Connected devices appear with a green "online" status in the devi...
Can I connect SmartWare devices to the Patton Cloud? ANSWER: SmartWare and the SmartNode devices running SmartWare do not support the security and encryption capabilities required for the Cloud connection. Therefore SmartWare based SmartNodes cannot be c...
Which Patton products/devices are compatible with the Patton Cloud? ANSWER: All* Patton products running the required Trinity software release can connect to the Patton Cloud.  The required release is listed in the connection instructions on the Cloud.
How can I select which device I want to manage in the Cloud? For example, 20 SmartNodes but I only want to manage 5 with a Basic Cloud Service Plan.  how can I define which 5 devices get managed? ANSWER: Instructions on how to connect a device to the C...
Provisioning not working?  Are you seeing the error message below? Since Summer of 2018, Patton has factory installed a serial-number-specific certificate on each Trinity device.  This certificate is required for provisioning a configuration file directl...
From u-boot mode a firmware upgrade or firmware recovery, is done as per the following instructions. ------------------------- This article is valid for the following devices: Atlas large SN4970A SN4980A SN4990A SN5481 SN5491 ATLAS SMALL SN4970 SN498...
The following Wizards are used for connecting a SmartNode Trinity device to Zoom Phone service. PATTON CLOUD WIZARD TEMPLATES: ZOOM FXS Wizard [https://support.patton.com/staff/index.php?/Knowledgebase/ViewKnowledgebase/GetAttachment/496/9240618] ZOOM FX...
Configure Patton SmartNodes with 3CX v20 (FXO and PRI)   Step 1: Create a “VoIP Gateway trunk” on 3CX * From the Admin panel, click on“VOICE & CHAT” and then on “ADD GATEWAY”. * Specify a name. * Enter the gateway’s “MAIN TRUNK NUMBER”. * I...
Most popular articles 
 
Newest articles